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Financial Services Review | Tuesday, May 23, 2023
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Policyholders can level the playing field with insurance companies by engaging a public adjuster. These professionals work diligently to secure fair compensation for policyholders, navigating the complexities of the claims process and maximizing the value of insurance claims.
FREMONT, CA: When faced with property damage, insurance policyholders often rely on insurance adjusters to assess damages and estimate the cost of repair or replacement. However, it's important to understand that insurance adjusters represent the insurance company's interests, not the policyholder's. Their primary goal is to minimize the amount the insurance company pays out, which can result in undervalued claim settlements. Insurance adjusters face an overwhelming workload and need to be incentivized to thoroughly account for every item lost or damaged. This leads to estimates that favor the insurance company, potentially leaving policyholders disappointed and shortchanged. Adjusters are sometimes paid on commission, motivating them to minimize the payout. Consequently, policyholders may be surprised by claim settlements that fall significantly short of what they are rightfully owed.
Insurance companies are profit-driven entities and aim to minimize claims payouts. They employ tactics such as lowballing initial offers or delaying claim processing to encourage policyholders to settle for less. In some instances, insurance companies may even deny claims altogether, frustrating an already challenging situation.
To level the playing field, many policyholders turn to public adjusters. Public adjusters objectively evaluate insurance claims, which is particularly beneficial when claims are denied or undervalued by the insurance company. Unlike insurance adjusters who view the damage subjectively, public adjusters analyze the total loss and damage on a case-by-case basis to ensure fair compensation. Filing an insurance claim can be overwhelming, with complex paperwork and bureaucratic processes. Insurance companies often exploit this complexity to their advantage, banking on policyholders accepting their calculations without question. However, hiring a public adjuster can alleviate the burden of navigating the claims process. These professionals are experienced in handling insurance claims and ensure all necessary paperwork is correctly filed.
Beyond the paperwork, the ultimate claims and settlement decisions are made by people within the insurance company. Multiple individuals may be involved in assessing a single case, increasing the likelihood of oversights during the inspection and claims process. This can result in undervalued claim settlements, particularly when hidden damages are present. Public adjusters serve as liaisons, advocating and negotiating on behalf of policyholders to maximize claim value and secure higher settlements. They ensure that no aspect of the claim is overlooked, especially hidden damages that may not be immediately visible.
Contrary to misconceptions, public adjusters are bound by strict legal requirements, possess extensive knowledge, and maintain professional standards. Public adjusters are well-versed in the claims process for both residential and commercial properties. Finding a trusted advocate becomes crucial when homeowners or business owners face severe natural disasters or catastrophic losses. Fortunately, states have implemented stringent standards to qualify public adjusters, ensuring their competence and professionalism.