19JULY 2024Could you please share insights from a project you successfully led or managed?An example that underscores the importance of upgrading transactional core systems is a recent project. We recognized the need for a faster client onboarding process within our organization. We used the latest technology stack to modernize the onboarding site, which banks can easily integrate with their back-end. This streamlined our processes and facilitated easy system-to-system interactions, making it convenient for banks and our partners to conduct business with us. Consequently, the modernized stack significantly reduced errors compared to traditional methods of filing and emailing transactions.Do you have any advice for our readers on how to strategically position themselves in the competitive FinTech sector?Every organization serves a diverse customer base, including retail, corporate, and individual clients. Success lies in segregating them and identifying and addressing specific challenges faced by these customers. Prioritizing a list of challenges for immediate attention is paramount, as no organization possesses the capability to tackle all issues simultaneously. It is crucial to concentrate on obstacles that, when successfully addressed, can bring substantial benefits to both the organization and its customers concurrently.Based on my experience and observation, I recommend an approach that involves avoiding the retention of technology components that undergo frequent upgrades. Instead of replacing the entire technology stack, it is crucial to decouple elements and discard those deemed high-risk. Elements requiring minimal changes needs to be incorporated into the inner layers of the stack, while those subjected to frequent upgrades should be strategically placed on the outer layers. This methodology significantly enhances the stability of the technology stack and core systems, contributing to the overall improvement of the organization's corporate appearance. It is also important to prioritize a list of challenges you would like to address immediately. This is imperative as no organization has the capacity to solve all challenges simultaneously
< Page 9 | Page 11 >